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Cash Information Manager

Nederlandse Rode Kruis

Contract
Functiegroep
Locatie

We help to strengthen resilience of vulnerable people exposed to hazards and crisis situations and we respond to disasters and conflicts to save lives and alleviate suffering. In the Netherlands with more than thirty thousand volunteers and internationally through technical assistance, supplies and money. Together we act before, during and after disasters to meet the needs and improve the lives of vulnerable people.

We do this without regards to nationality, race, religious beliefs, class or political opinion. Our seven principles guide our humanitarian work: humanity, impartiality, neutrality, independence, voluntary service, unity and universality.

510 is the data initiative of the Netherlands Red Cross. Our vision is that smart use of data will help towards faster, higher quality and more (cost) effective humanitarian aid at a global level. The 510 initiative was established early 2016 and has grown since into a team of core and project staff, students and volunteer data experts with diverse backgrounds. The team is developing data and digital solutions for humanitarian aid. Our main results are published on 510.global.

510 has opened a vacancy for a:

Cash Information Manager

(The Hague, 32 hours p/w)

Purpose of the position

The purpose of the position is to support National Societies do efficient, effective and accountable Cash & Voucher Assistance. You do this by building data & digital capacity and (remote) technical assistance in information management.

This position reports technically to the Cash IM coordinator in 510, and in line management to the Strategic Lead in 510.

Background

The use of Cash & Voucher Assistance (CVA) as a modality is scaling. Also within the Red Cross Red Crescent Movement, in the IFRC Plan and Budget for 2021-25 the IFRC commits to deliver 50% of humanitarian assistance through the use of cash and vouchers.

The increased use of CVA in National Societies comes at a risk. One of the main perceived risks at a system level is that of ‘scaling at the expense of quality’. Quality is defined as effectiveness (basic/sectoral needs are resolved), efficiency (for the least amount of resources) and accountability (all the while recipients were listened to and understood). Among many concepts, information management can help in improving quality. In particular in CVA programs because they are Information Management heavy. Although, digital and data have grown, there persists a gap in technical skills. This is the gap Netherlands Red Cross – 510 is targeting in the following projects:

  • Global Cash IM: support National Societies in Covid19 relief in the Africa and MENA regions
  • Hellenic RC and IFRC Country Office Greece: support in Cash Preparedness and emergency technical support
  • Dutch Relief Alliance Innovation Fund with several Dutch NGO’s (Dorcas, ZOA, e.g.): support in Cash Preparedness and software development
  • Strategic Service Development: develop a sustainable service and value proposition for this work to enable scale

Responsibilities

  • Provide direct technical support and advice to national societies and other humanitarian organizations
  • Develop Cash IM Tools
  • Develop Cash IM training materials and provide training

Core activities

Provide direct technical support and advice to national societies, among others:

  • Support and advice on setting up, continuing and further improving the chosen set-up of the data processes related to Cash and Voucher Assistance (CVA). Including beneficiary registration, beneficiary selection, beneficiary management system and cash transfers.
  • Support on Community Engagement and Accountability (bulk message sending)
  • Support CVA assessments (market, response options, needs)
  • Support on design and development of data collection forms (e.g. beneficiary registration, PDM, exit -survey)
  • Support analysis of data such as priority needs, beneficiary targeting, response analysis, transfer value calculation, decision making matrix, market & price monitoring, PDM analysis, complaints & feedback data analysis
  • Assist in preparing or generating reports and dashboards
  • Aggregating and visualizing planning, distribution, and monitoring data
  • Support reconciliation of CVA data

Develop Cash IM Tools

  • Work with national societies to identify challenges that can be improved using data and digital and translate these into requirements for the 510 development team
  • Collaborate with the Product Designer in 510 to do design sprints for new Cash IM tools
  • Write technical documentation of how to use Cash IM Tools
  • Translating and implementing components of the 121 platform created by 510 into humanitarian cash programs

Develop Cash IM training materials and provide training

  • Develop Cash IM training materials (e.g. on mobile data collection, deduplication, etc.) that have a pragmatic and user-centered learning approach and which will be made available to any National Society through the Cash Hub. Though quite some training materials exist, none of these are specifically developed for a CVA setting and user types as in the context of National Societies.
  • Train national societies on specific Cash IM components;
  • Support IFRC in the organization of a (series of) webinar(s) by providing the technical inputs for the cash IM part of it. These regional webinars aim to enhance National Societies’ confidence of CVA, which is expected to contribute to an increase of use of the Cash Hub.
  • Ensure adoption by – and handover to – National Societies of Cash IM products using webinars, instruction manuals and direct support.

Cash IM Services & Program development

  • Support with setting up a Cash IM service by 510 for the IFRC Network
  • Contribute to developing proposals with national societies to embed these services in humanitarian programs
  • Contribute to developing innovation funding proposals
  • Irregular deployment in Surge missions as Cash IM for bigger emergencies.

Profile candidate

The Netherlands Red Cross is looking for talented employees who are motivated to fulfil this position, regardless of cultural background, disability, gender, religion, sexual orientation or age.

Qualifications

  • Has a university degree

Skills and experience

  • Proven work experience in humanitarian organizations, preferably the Red Cross
  • Proven experience in understanding end-user needs and translate these into tasks
  • Proven experience with advising national societies on cash information management
  • Proven experience with data analysis
  • Field experience in setting up Cash IM systems for a cash program
  • Experienced with working in a (remote) team, including volunteers
  • Excellent command of English (written and verbally), Dutch and French preferred
  • Proven experience with very clear written and spoken communication
  • Is available for cash IM deployments (short missions)

Competencies

  • Decisiveness
  • Helicopter view
  • Client focused
  • Plan
  • Result oriented
  • Listening skills
  • To perform under pressure
  • Motivate
  • Organizational sensitivity
  • Collaborate

Other

  • The candidate must be based in the Netherlands or willing to move to the Netherlands at own expenses
  • The candidate needs to be in possession of a valid work- and residence permit for the Netherlands (if required)

We offer

  • A part-time appointment (based on 40-hour work week) for 1year, with the possibility of extension depending on project portfolio
  • A flexible and human centred working environment in an international environment with a variety of international organizations.
  • Well balanced employment conditions with space for initiative and development.

Remuneration: the salary scale level is set at 10 as mentioned in the CAO, depending on education level and experience. (min. € 3.028,90 until max. € 3.849,48 gross per month on the basis of full time employment).

Applications:

Please send your resume in English and letter of motivation with reference to Rob Vugs before April 28th 2021 using our online application tool via the application button on this page.

For more information about the position, you can contact Lars Stevens at lstevens@redcross.nl. An assessment can be part of the selection procedure.

For more information of the work of the Netherlands Red Cross please go to www.rodekruis.nl and www.rodekruis.tv. NLRC on Facebook: Facebook.com/rodekruis and Twitter: Twitter.com/rodekruis

Acquisition for his vacancy will not be appreciated

Nederlandse Rode Kruis

Mensen in nood
Anna van Saksenlaan 50, Den Haag, Nederland
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Werklocatie:
Het Nederlandse Rode Kruis - Verenigingskantoor, Anna van Saksenlaan, Den Haag, Nederland
Cash Information Manager
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