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IT Infrastructure Administrator

Artsen zonder grenzen


MSF is an international, independent medical humanitarian organisation. We provide medical assistance to people affected by conflict, epidemics, disasters, or exclusion from healthcare. We are a non-profit, self-governed, member-based organisation. MSF was founded in 1971 in Paris by a group of journalists and doctors. Today, we are a worldwide movement of more than 67,000 people. 

MSF coordinates operations through collaborations between global offices. The ‘MSF Operational Centre Amsterdam’ (OCA) is a partnership that is composed of the partners MSF-Canada, MSF-Germany, MSF-SARA, MSF-Sweden, MSF-Holland and MSF-United Kingdom. MSF-OCA operates medical humanitarian interventions in about 25 countries with more than 11,000 staff.  

The office of MSF-Holland located in Amsterdam hosts more than 400 employees, offering direct support to MSF-OCA operations. Around 50 staff focus on recruitment, communication and fundraising in The Netherlands (MSF-Holland) and 350 staff are focused on supporting MSF-OCA operations. 

At Médecins Sans Frontières (MSF) / Artsen zonder Grenzen , we are committed to an inclusive culture that encourages and supports the diverse voices of our employees. Our diversity fuels our innovation and connects us closer to our beneficiaries and the communities in which we work. We welcome applications from individuals of all genders, ages, sexual orientations, nationalities, races, religions, beliefs, ability status, and all other diversity characteristics. 

With immediate effect, we are looking for an : 

IT Infrastructure Administrator (100%) 

based in Amsterdam 

You will support and operate our IT infrastructure , support and evaluate business processes, evaluate changes in the landsc ape and adapt the IT organisation to these changes . The environment support s over 18 00 end-users and is built around Fortinet networking infrastructure, Microsoft office 365 , Microsoft Azure Cloud, Microsoft Dyn amics 365 and Cisco technologies .   

Are you looking for a general  IT infrastructure administrator job that engages your heart and soul? Then this is your chance to take part in making the world a bit better every day, and to enjoy the satisfaction, self-fulfillment and personal growth that is sometimes hard to find. 

Position within the organisation 

You will be positioned in the IT department in Amsterdam and report to the ICT Support Operations Coordinator. You will work in a core team of 2 2 IT and IS specialists that focus on business/IT alignment, project delivery , support and supplier management. The ICT department is currently strengthening its team, therefore we are looking for a hands on  IT infrastructure administrator.

Objectives of the position  

Your days and responsibilities are diverse and you have a lot of contacts. You do the operational management of the IT suppliers and you operate and support the IT infrastructure (2nd line , 3rd line). You will liaise with the ICT teams in the field. You do licence management, IT security management and identity management. You manage System Centre, MDT, Intune and Azure environment and you implement changes . You are responsible for the performance of the systems, platforms and applications and you report on the SLA’s.  

In this role you will be the focal point for the alignment of business process es and IT.  You create and optimise work instructions and procedures and you provide solution architecture for the organisation’s IT components and integrations. For projects, you deliver the IT infrastructure components.  

Main responsibilities 

We are looking for someone with the experience to take the ‘lead’ in terms of project management and change management . A collaborator and engager , with both the patience and the determination to set up a good IT alignment within the organisation. You are able to hit the ground running in terms of know-how and is motivated by and feels connected with the goals of the organisation . We are looking for a team player who is motivated by the interesting and international work environment that we provide. In this role, c ommunication and service orientation is key.   

Main characteristics 

  • Higher vocational level or Bachelor degree in e.g. IT engineering or computer science
  • Minimum of five years’ experience in an IT infrastructure or similar role
  • A hands on IT professional with a passion for technology and able to understand its value in a specific context
  • Strong knowledge of networking, Operating systems, Cloud environments, Office 365 and Azure
  • Good understanding of IT service organisations and ITIL processes 
  • A team player with the ab ility to work independently 
  • Fluent in English, written and oral. Dutch language a plus 
  • Excellent communications skills in an international work environment 
  • Willingness to travel 

We offer  

A challenging position within a stimulating, professional working environment in a major international organisation. A challenging experience within a NGO. 

A Dutch employment contract from 1 April 2021, based on 40 hours per week. The contract is for one year (subject to satisfactory performance) based on a fulltime appointment.

A gross monthly salary in scale 6 between € 2,875 and € 4,106 depending on professional experience, based on a 40-hour working week. 

Attractive secondary benefits (e.g. premium free pension, 30 holidays). 


If you recognize yourself in this profile and meet the requirements, we welcome you to apply directly via the Apply button on t his page and upload a letter of motivation + Curriculum Vitae (in English) as one combined document (only applications with motivation will be included in the process).  

The closing date for applications is 27 February 2020.  Due to the urgency with which we would like to fulfil these roles, we might interview already before the closing date . The interviews start at least two weeks after the closing date.


If you are interested in this post and would like additional information about the recruitment procedure, please contact: 
Daphne Gorgels (Recruitment Consultant) at    
For more information about this position, please contact Remon van Roeden , ICT Support Operations Coordinator at  

***Acquisition is not appreciated***   

Artsen zonder grenzen

Mensen in nood
Naritaweg 10, 1043 BX Amsterdam, Nederland
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Artsen zonder Grenzen, Plantage Middenlaan, Amsterdam, Nederland
IT Infrastructure Administrator
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